Shipping policy

Shipping Policy

At ShoproHub, we aim to deliver your orders safely, quickly, and efficiently across India.

Shipping Locations

We currently ship orders across serviceable locations in India. Delivery availability may depend on the customer’s pin code and courier partner coverage.

Order Processing Time

All orders are processed within 1–3 business days after order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery timelines are:

Metro cities: 3–6 business days
Other cities and towns: 5–8 business days
Remote locations: 7–10 business days

Delivery timelines may vary due to courier delays, weather conditions, holidays, incorrect address details, or other factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before payment.

We may offer free shipping on selected products, promotional orders, or orders above a certain value.

Order Tracking

Once your order is shipped, you will receive tracking details through SMS, email, or WhatsApp, depending on the contact information provided during checkout.

You can use the tracking link to check the latest status of your shipment.

Incorrect Address or Failed Delivery

Please ensure that your shipping address, phone number, and pin code are correct before placing the order.

If delivery fails due to an incorrect address, unavailable customer, or refusal to accept the package, the order may be returned to us. In such cases, additional shipping charges may apply for re-shipping.

Delayed Delivery

While we try our best to deliver orders within the estimated timeline, delays may occasionally happen due to courier issues, high order volume, festivals, natural conditions, or other unexpected reasons.

If your order is delayed, please contact us and we will help you track the shipment.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact us within 24 hours of delivery with clear photos or videos of the package and product.

After verification, we will assist you with a replacement, refund, or suitable resolution as per our policy.

Contact Us

For any shipping-related questions, please contact us:

Email: support@shoprohub.com
Website: www.shoprohub.com